we’re here to answer
all your questions

We’d love to hear from you! Contact us and let’s start planning something beautiful.

Start by submitting an inquiry through our website. Response time is up to 48 hours. Once we discuss your event details and vision, we’ll provide the next steps for securing your date!

We recommend booking as early as possible to ensure availability, especially for weekends and larger events. At least 30 days prior to the event is ideal!

Yes. A retainer is required to secure your event date. A 50% non-refundable retainer is needed to book, and begin the designing and planning process. The remaining balance is due no less than 7 before your event. If the remaining balance is not received by the required due date, Petal & Pop reserves the right to cancel the booking without further notice.

Absolutely! Every event is designed around your vision, color palette, theme, and style.

We offer balloon installations, backdrops, custom signage, florals, event styling, and other personalized décor details.

Yes! Delivery, setup, and installation options are available depending on your event and location.

We understand that plans can change. Please notify Petal & Pop as soon as possible if you need to cancel.
 
A non-refundable retainer is required to secure your event date. Additional payments may be subject to our cancellation terms, including any custom items, materials, rentals, or vendor costs already incurred. Rescheduling may be available depending on availability and timing. Additional fees may apply. Please refer to your signed agreement for complete cancellation and rescheduling terms.
We’ll do our best to accommodate changes, depending on availability, timing, and whether materials have already been ordered. Additional costs may apply.

Outdoor setups can be affected by weather, heat, wind, and other environmental conditions. We’ll work with you to create the best possible setup for your space.

We love using inspiration photos to understand your style! While exact replicas aren’t guaranteed, we’ll create a custom design inspired by your vision.

Let's Make your
Celebration Pop!

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